Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Tallycent, an expense tracking and GST reporting service for self-employed professionals in Singapore (“Tallycent”, “we”, “us”). By creating an account or using Tallycent, you agree to these Terms. If you do not agree, do not use the service.

1. What Tallycent Is

Tallycent lets you record business expenses, upload and store receipts, import bank or card statements, and generate GST-related reports. Tallycent helps you organise and track this information — it does not file your GST return with IRAS on your behalf, and it is not a substitute for advice from a qualified accountant or tax professional. See Section 6.

2. Your Account

• You must be at least 18 years old and able to form a binding contract to create an account.
• The information you provide when registering must be accurate and kept up to date.
• You are responsible for keeping your login credentials confidential and for all activity under your account.
• One account per individual or sole proprietorship, unless we agree otherwise in writing.

3. Subscriptions and Billing

• Tallycent is offered on Starter and Pro plans, billed monthly or yearly in Singapore dollars, as described on our Pricing page. Payment is taken in advance by card through Stripe.
• Subscriptions renew automatically each billing period until you cancel.
• Changing plan takes effect at once. Moving to a higher plan is charged for the rest of the current period; moving to a lower plan is credited against future invoices, not paid out.
• Yearly plans start with a 30-day free trial. Your card is taken at sign-up and first charged when the trial ends; cancel before then and you are not charged.
• No refunds. Payments are not refunded, including the unused part of a monthly or yearly period, a plan cancelled early, and an account closed during a paid period. This does not affect any refund the law requires.
• You can cancel at any time in Settings › Plan. The plan stays active until the end of the period you have paid for, you are not charged again, and you can undo the cancellation until that date.
• For 30 days after a plan ends you can still sign in to view and download your records; new uploads stop. After those 30 days the account is closed. Each receipt is still kept for 7 years from the day it was uploaded under Section 9.
• If a payment fails, we may suspend access to your account until the balance is settled, after reasonable notice.
• We may change our prices with at least 30 days’ notice to active subscribers; continued use after a price change takes effect means you accept the new price.

4. Your Data and Content

You retain ownership of the expense records, receipts, and other data you upload to Tallycent (“Your Data”). By using the service, you grant us a licence to store, process, and display Your Data solely to provide and improve the service to you. You are responsible for the accuracy of Your Data and for having the right to upload it (for example, receipts and statements relating to your own business activity).

5. Acceptable Use

You agree not to:

• use Tallycent for any unlawful purpose, or to store or process data you do not have the right to hold;
• attempt to gain unauthorised access to any part of the service, or to another user’s account or data;
• interfere with or disrupt the service’s operation or security;
• reverse engineer, decompile, or attempt to extract the source code of the service, except where the law expressly permits it;
• resell or provide the service to third parties without our written consent.

6. GST and Tax Disclaimer

Tallycent is a record-keeping and reporting tool. Reports generated by Tallycent are intended to help you prepare your GST returns and annual tax filings and to support your own record-keeping obligations — they are not a substitute for professional accounting or tax advice, and Tallycent does not submit filings to IRAS on your behalf. You remain solely responsible for the accuracy and completeness of your GST returns and tax filings, and for your compliance with the Goods and Services Tax Act, the Income Tax Act and any other applicable Singapore tax law. We recommend reviewing Tallycent-generated reports with a qualified accountant before relying on them for a filing.

7. Intellectual Property

The Tallycent software, branding, and underlying technology are owned by us and protected by intellectual property law. These Terms give you a limited, revocable right to use the service for your own business purposes — nothing here transfers ownership of that technology to you.

8. Service Availability

We aim to keep Tallycent available and reliable, but the service is provided “as is” without a guaranteed uptime commitment at this stage. We may update, modify, or temporarily suspend parts of the service for maintenance, and we will try to give reasonable notice of any change that materially affects how you use it.

9. Termination

You may stop using Tallycent and cancel your subscription at any time. We may suspend or terminate your account if you breach these Terms, including for non-payment after reasonable notice. For 30 days after your plan ends you can view and download your records; new uploads stop. Each receipt and record is kept for 7 years from the day it was uploaded, whether or not your plan continues, so it is available for an IRAS review. After that it is permanently deleted. You can download all of Your Data while you have access, including the 30 days after a plan ends, or ask us to delete it sooner.

10. Limitation of Liability

To the extent permitted by law, Tallycent is not liable for indirect, incidental, or consequential losses arising from your use of the service, including errors in a GST filing you make based on Tallycent’s reports. Our total liability to you for any claim arising from these Terms is limited to the amount you paid us in the 12 months before the claim arose. Nothing in these Terms limits liability that cannot be limited by law.

11. Changes to These Terms

We may update these Terms from time to time. If a change is material, we will notify active subscribers by email or an in-product notice before it takes effect. Continuing to use Tallycent after a change takes effect means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of Singapore, and any dispute arising from them is subject to the non-exclusive jurisdiction of the Singapore courts.

13. Contact

Questions about these Terms can be sent to developer@tallycent.com.
Tallycent · UEN [to be inserted] · Singapore